Need some technical support or have a question? Our team of experts are here to help.

You probably have some questions

• How do you charge my car?

  Charge Fairy checks your car's battery at the end of each day and if it's running low will come and charge it.
  
  We've built a unique, battery-powered, mobile charger that we bring to your car, plug it in and get you charged in minutes. All while you sleep.
  
  

• What if you can’t park your van behind or in front of my car?

  We like to park as close as possible to your car. Ideally, that's just in front or behind, but sometimes that's not possible. Fortunately, we've built our mobile charger with a 15M cable so we can park up to 3 cars away and still charge you.
  
  Worst case though, we might have to double park for a few minutes to get close enough. If you live on a narrow road, we make sure we visit at times where that's likely to cause the least disruption.

• How does your pricing compare to the rapid chargers at a petrol station or motorway services?

  We charge a small weekly fee that includes access to our service, daily monitoring of your car and 10kWh of energy - typically enough to drive at least 30 miles. When we come and charge your car, all you pay is 79p per kWh, after the first 10kWh.
  
  With Charge Fairy you don't need to factor charging into your regular routine or worry about finding an available, working charge point. We keep an eye on your battery every day and come and charge before you get too low.